Status updates

The following disruptions apply to day and night services

Stations

• Station information
• Abbey Road DLR Station Information

  Abbey Road: No Step Free Access - Step free access is not available due to planned maintenance. Call us on 0343 222 1234 if you need help planning your journey.

  Abbey Road: No Step Free Access - Step free access is not available due to planned maintenance. Call us on 0343 222 1234 if you need help planning your journey.

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• Blackhorse Road Information

  Blackhorse Road: reduced escalator service - there is no down escalator in service to the Victoria line due to planned maintenance.

  BLACKHORSE ROAD STATION: From Wednesday 8 January until July 2025, there will no down escalator service to the Victoria line due to planned maintenance works. Please use the fixed staircase to access the platforms.

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• Brockley Rail Station Information

  Brockley: No Step Free Access - Step free access is not available to the northbound platform due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Brockley: No Step Free Access - Step free access is not available to the northbound platform due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Canary Wharf DLR Station Information

  Canary Wharf DLR station: reduced escalator service - there is no down escalator in service due to a fault.

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• Canning Town Information

  Canning Town Station: Until Spring 2025, there will be a reduced escalator service to/from the Jubilee line and Docklands Light Railway platforms. Please use alternative escalators or the staircase.

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• Cutty Sark (for Maritime Greenwich) DLR Station Information

  Cutty Sark: There are no escalators in service at Cutty Sark until further notice, due to faults on all escalators. During this time, customers are advised to use Greenwich station for an easier journey

  Cutty Sark: There are no escalator in service at this station due to a fault.

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• Edmonton Green Rail Station Information

  Edmonton Green: No Step Free Access - Step free access is not available to the northbound platform due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Edmonton Green: No Step Free Access - Step free access is not available to the northbound platform due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Gospel Oak Rail Station Information

  Gospel Oak: Step free access is not available to the Gospel Oak - Barking line and for trains towards Stratford due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Gospel Oak: No Step Free Access - Step free access is not available to the Gospel Oak - Barking line and for trains towards Stratford due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Green Park Information

  GREEN PARK STATION: Until Autumn 2025, no step-free access to/from Jubilee line. Please travel via Westminster and Victoria, using the Victoria line to/from Green Park.

  Green Park: No Step Free Access - Step free access is not available to the Jubilee line due to planned maintenance. Call us on 0343 222 1234 if you need help planning your journey.

  Green Park: No Step Free Access - Step free access is not available to the Jubilee line due to planned maintenance. Call us on 0343 222 1234 if you need help planning your journey.

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• Harrow & Wealdstone Rail Station Information

  Harrow & Wealdstone: No Step Free Access - Step free access is not available to the northbound London Northwestern / Southern (platforms 4 and 5) due to a faulty lift. Call 0343 222 1234 for help planning your journey.

  Harrow & Wealdstone: No Step Free Access - Step free access is not available to the northbound London Northwestern / Southern (platforms 4 and 5) due to a faulty lift. Call 0343 222 1234 for help planning your journey.

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• Harrow-on-the-Hill Information

  Harrow-on-the-Hill: No Step Free Access - Step free access is not available between the bus station and the ticket hall due to a faulty lift. Step free access between the platforms is still available. Call us on 0343 222 1234 if you need further help.

  Harrow-on-the-Hill: No Step Free Access - Step free access is not available between the bus station and the ticket hall due to a faulty lift. Step free access between the platforms is still available. Call us on 0343 222 1234 if you need further help.

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• Heron Quays DLR Station Information

  Heron Quays: No Step Free Access - Step free access is not available for trains towards Canary Wharf due to planned maintenance. Call us on 0343 222 1234 if you need help planning your journey.

  Heron Quays: No Step Free Access - Step free access is not available for trains towards Canary Wharf due to planned maintenance. Call us on 0343 222 1234 if you need help planning your journey.

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• Holloway Road Information

  HOLLOWAY ROAD STATION: From Tuesday 9 May until late February 2025: Reduced lift service at Holloway Road, queuing likely during peaks. Please consider using Arsenal or Caledonian Road stations. During Emirates Stadium events, Holloway Road will be closed for two hours before the start of the event and will open 15 minutes after the start of the event. During return traffic the station will be closed 15 minutes before the end of the event and will be kept closed for 90 minutes after the event. These adjustments may be subject to alteration.

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• Island Gardens DLR Station Information

  Island Gardens: No Step Free Access - Step free access is not available due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Island Gardens: No Step Free Access - Step free access is not available due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Kew Gardens Information

  KEW GARDENS STATION: Step-free platform interchange between platforms requires a 600m journey via street. Use the North End entrance for the westbound platform. Use the Station Approach entrance for the eastbound platform.

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• Liverpool Street Information

  Liverpool Street: Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to a faulty lift. For step free access use the Moorgate station entrance.

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• London Bridge Information

  LONDON BRIDGE STATION: Please note that step free interchange between the Jubilee and Northern lines is partly at street level, in both directions. Lifts are available between Northern line and Borough High Street entrance then via Borough High Street, St Thomas Street and Joiner Street to the main Underground ticket hall from where lifts are available to/from the Jubilee line.

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• London City Airport DLR Station Information

  London City Airport DLR: no escalator service - there are currently no escalators in service at this station due to a fault.

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• London Liverpool Street Rail Station Information

  Liverpool Street: No Step Free Access - Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to a faulty lift. For step free access use the Moorgate station entrance.

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• Maidenhead Rail Station Information

  Maidenhead: No Step Free Access - Step free access is not available to platform 3 (trains towards Reading) due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Maidenhead: No Step Free Access - Step free access is not available to platform 3 (trains towards Reading) due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Moorgate Information

  Moorgate: No Step Free Access - Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to a faulty lift. For step free access use the Moorgate station entrance.

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• Pontoon Dock DLR Station Information

  PONTOON DOCK STATION: Until March 2025, no lift service towards Bank / Stratford International. Please travel via West Silvertown or London City Airport as necessary, changing to/from Woolwich Arsenal bound services.

  Pontoon Dock: No Step Free Access - Step free access is not available for trains towards Canning Town due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Poplar DLR Station Information

  Poplar: No Step Free Access - Step free access is not available to/from Aspen Way due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Poplar: No Step Free Access - Step free access is not available to/from Aspen Way due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Pudding Mill Lane DLR Station Information

  Pudding Mill Lane: No Step Free Access - Step free access is not available for trains towards Stratford due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Pudding Mill Lane: No Step Free Access - Step free access is not available for trains towards Stratford due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Queens Road Peckham Rail Station Information

  Queens Road Peckham: No Step Free Access - Step free access is not available due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Queens Road Peckham: No Step Free Access - Step free access is not available due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Seven Sisters Information

  Seven Sisters: reduced escalator service - there is no down escalator in service to the Victoria line due to a fault.

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• Southgate Information

  Southgate: reduced escalator service - there is no down escalator in service from the ticket hall due to a fault.

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• Stockwell Information

  STOCKWELL STATION: Until Spring 2025, there is a reduced escalator service. Follow temporary signage to use alternative escalators.

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• Stratford (London) Rail Station Information

  Stratford: No Step Free Access - Step free access is not available to platforms 3 and 6 (westbound Central line / Elizabeth line) due to faulty lifts. Call us on 0343 222 1234 if you need help planning your journey.

  Stratford: No Step Free Access - Step free access is not available to platforms 3, 5 and 6 (westbound Central line / Elizabeth line) due to faulty lifts. Call us on 0343 222 1234 if you need help planning your journey.

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• Surrey Quays Rail Station Information

  Surrey Quays station: The doors on the last carriage of trains on the southbound platform will not open due to station improvement work. Please use the front four carriages of the train to board or alight trains.

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• Upminster Rail Station Information

  Upminster: No Step Free Access - Step free access is not available to District line trains starting / terminating on platforms 4 and 5 due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Upminster: No Step Free Access - Step free access is not available to District line trains starting / terminating on platforms 4 and 5 due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Wembley Central Rail Station Information

  Wembley Central: No Step Free Access - Step free access is not available to the southbound Bakerloo line / Lioness line platform and to the southbound Southern/London Northwestern platform. Call us on 0343 222 1234 if you need further info.

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• Wembley Central Information

  Wembley Central: No Step Free Access - Step free access is not available to the southbound Bakerloo line / Lioness line platform and to the southbound Southern/London Northwestern platform. Call us on 0343 222 1234 if you need further info.

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• Wembley Park Information

  Wembley Park: No Step Free Access - Step free access is not available to platform 6 (southbound 'fast' Metropolitan line). Use platform 5 for southbound 'local' Metropolitan line trains. Call 0343 222 1234 if you need help planning your journey.

  Wembley Park: No Step Free Access - Step free access is not available to platforms 4 and 5 (southbound Jubilee line and southbound 'local' Metropolitan line). Use platform 6 for southbound 'fast' Metropolitan line trains.

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• West Hampstead Rail Station Information

  West Hampstead: No Step Free Access - Step free access is not available to the eastbound Mildmay line platform due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Wimbledon Tram Stop Information

  Wimbledon: No Step Free Access - Step free access is not available to London Trams and to platforms 9 and 10 due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Woolwich Arsenal DLR Station Information

  Woolwich Arsenal DLR Station: There is no down escalator in service due to a fault.

  Woolwich Arsenal: No Step Free Access - Step free access is not available to the eastbound Southeastern platform due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Woolwich Arsenal: No Step Free Access - Step free access is not available to the eastbound Southeastern platform or to and from Woolwich New Road due to faulty lifts. For step free access to the DLR use the entrance on Green's End. Call us on 0343 222 1234 if you need help planning your journey.

  Woolwich Arsenal: No Step Free Access - Step free access is not available to the eastbound Southeastern platform due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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