Status updates

The following disruptions apply to day and night services

Stations

• Station closures
• Finsbury Park Closure

  Finsbury Park: Part Closed - Trains are not stopping on the Southbound Victoria line due to a customer incident.

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• Station information
• Blackhorse Road Information

  BLACKHORSE ROAD STATION: From Wednesday 8 January until July 2025, there will no down escalator service to the Victoria line due to planned maintenance works. Please use the fixed staircase to access the platforms.

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• Canary Wharf DLR Station Information

  CANARY WHARF: Station has a reduced down escalator service due to planned maintenance.

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• Canning Town Information

  Canning Town Station: Until Spring 2025, there will be a reduced escalator service to/from the Jubilee line and Docklands Light Railway platforms. Please use alternative escalators or the staircase.

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• Cutty Sark (for Maritime Greenwich) DLR Station Information

  Cutty Sark: There are no escalators in service at Cutty Sark until further notice, due to faults on all escalators. During this time, customers are advised to use Greenwich station for an easier journey

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• Elm Park Information

  Elm Park: No Step Free Access - The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff. Call on 0343 222 1234 if you need help planning your journey.

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• Euston Square Information

  Euston Square: Step free access is not available due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Euston Square: No Step Free Access - Step free access is not available due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Green Park Information

  GREEN PARK STATION: Until Autumn 2025, no step-free access to/from Jubilee line. Please travel via Westminster and Victoria, using the Victoria line to/from Green Park.

  Green Park: No Step Free Access - Step free access is not available to the Jubilee line due to planned maintenance. Call us on 0343 222 1234 if you need help planning your journey.

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• Heron Quays DLR Station Information

  Heron Quays: No Step Free Access - Step free access is not available for trains towards Canary Wharf due to planned maintenance. Call us on 0343 222 1234 if you need help planning your journey.

  Heron Quays: No Step Free Access - Step free access is not available for trains towards Canary Wharf due to planned maintenance. Call us on 0343 222 1234 if you need help planning your journey.

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• Highgate Information

  HIGHGATE STATION: The escalator from the ticket hall to Archway Road remains closed for ongoing maintenance works. Exit is via the Priory Gardens or car park exits. You may find it easier to alight from northbound trains at Archway and use bus routes 43 134 234 or N20.

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• Kew Gardens Information

  KEW GARDENS STATION: Step-free platform interchange between platforms requires a 600m journey via street. Use the North End entrance for the westbound platform. Use the Station Approach entrance for the eastbound platform.

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• Langley (Berks) Rail Station Information

  Langley: No Step Free Access - Step free access is not available to the westbound platform (towards Reading) and platform 1 due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Langley: No Step Free Access - Step free access is not available to the westbound platform (towards Reading) and platform 1 due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Liverpool Street Information

  Liverpool Street / Moorgate: No Step Free Access - Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to a faulty lift. For step free access use the Moorgate station entrance.

  Moorgate Liverpool St: No Step Free Access - Step free access is not available to the westbound Circle,Â%EF%BF%BDHam & City and Met lines. For step free access to the Northern and Elizabeth lines enter via Liverpool St National Rail concourse or the Broadgate entrance.

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• London Bridge Information

  LONDON BRIDGE STATION: Please note that step free interchange between the Jubilee and Northern lines is partly at street level, in both directions. Lifts are available between Northern line and Borough High Street entrance then via Borough High Street, St Thomas Street and Joiner Street to the main Underground ticket hall from where lifts are available to/from the Jubilee line.

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• Moorgate Information

  Moorgate: No Step Free Access - Step free access to/from the Elizabeth line is not available via the Broadgate entrance / Liverpool St National Rail concourse due to a faulty lift. For step free access use the Moorgate station entrance.

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• Pontoon Dock DLR Station Information

  PONTOON DOCK STATION: Until March 2025, no lift service towards Bank / Stratford International. Please travel via West Silvertown or London City Airport as necessary, changing to/from Woolwich Arsenal bound services.

  Pontoon Dock: No Step Free Access - Step free access is not available for trains towards Canning Town due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Pontoon Dock: No Step Free Access - Step free access is not available for trains towards Canning Town due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Poplar DLR Station Information

  Poplar: No Step Free Access - Step free access is not available to/from Aspen Way due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Poplar: No Step Free Access - Step free access is not available to/from Aspen Way due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Pudding Mill Lane DLR Station Information

  Pudding Mill Lane: No Step Free Access - Step free access is not available for trains towards Stratford due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Pudding Mill Lane: No Step Free Access - Step free access is not available for trains towards Stratford due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Queens Road Peckham Rail Station Information

  Queens Road Peckham: No Step Free Access - Step free access is not available due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Queens Road Peckham: No Step Free Access - Step free access is not available due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Seven Sisters Information

  SEVEN SISTERS: Station has a reduced down escalator service due to planned maintenance.

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• Star Lane DLR Station Information

  Star Lane: No Step Free Access - Step free access is not available to/from Stephenson Street due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Stockwell Information

  STOCKWELL STATION: Until Spring 2025, there is a reduced escalator service. Follow temporary signage to use alternative escalators.

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• Stratford (London) Rail Station Information

  Stratford: No Step Free Access - Step free access is not available via ramp to the eastbound Central line due to faulty ramp. Call us on 0343 222 1234 if you need help planning your journey.

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• Stratford Information

  Stratford: Step free access is not available via the ramp to eastbound Central line due to faulty ramp. Call us on 0343 222 1234 if you need help planning your journey.

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• Surrey Quays Rail Station Information

  Surrey Quays station: The doors on the last carriage of trains on the southbound platform will not open due to station improvement work. Please use the front four carriages of the train to board or alight trains.

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• Taplow Rail Station Information

  Taplow -Step free access is not available between the entrance on Approach Rd and the footbridge. For step free access to platform 3 (to Reading), use the entrance on Bath Road. Call 0343 222 1234 for more info.

  Taplow: No Step Free Access - Step free access is not available between the entrance on Approach Rd and the footbridge. For step free access to platform 3 (to Reading), use the entrance on Bath Road. Call 0343 222 1234 for more info.

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• Tower Gateway DLR Station Information

  Tower Gateway: reduced escalator service - there is no down escalator in service from the ticket hall due to a fault.

  Tower Gateway: No Step Free Access - Step free access is not available due to faulty lifts. Call us on 0343 222 1234 if you need help planning your journey.

  Tower Gateway: No Step Free Access - Step free access is not available due to faulty lifts. Call us on 0343 222 1234 if you need help planning your journey.

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• Victoria Information

  Victoria: No Step Free Access - Step free access is not available to/from the Cardinal Place entrance due to a faulty lift. Use the entrance at the National Rail station for step free access. Call 0343 222 1234 if you need further help.

  Victoria: No Step Free Access - Step free access is not available to/from the Cardinal Place entrance due to a faulty lift. Use the entrance at the National Rail station for step free access. Call 0343 222 1234 if you need further help.

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• Wembley Central Rail Station Information

  Wembley Central: No Step Free Access - Step free access is not available to the southbound Bakerloo line / Lioness line platform and to the southbound Southern/London Northwestern platform. Call us on 0343 222 1234 if you need further info.

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• Wembley Central Information

  Wembley Central: No Step Free Access - Step free access is not available to the southbound Bakerloo line / Lioness line platform and to the southbound Southern/London Northwestern platform. Call us on 0343 222 1234 if you need further info.

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• West Brompton Rail Station Information

  West Brompton: No Step Free Access - Step free access is not available to the eastbound District line and southbound Mildmay line / Southern platform due to a faulty lift. Call us on 0343 222 1234 for more help

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• West Brompton Information

  West Brompton: No Step Free Access - Step free access is not available to the eastbound District line and southbound Mildmay line / Southern platform due to a faulty lift. Call us on 0343 222 1234 for more help

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• Woolwich Arsenal DLR Station Information

  Woolwich Arsenal: No Step Free Access - Step free access is not available to the eastbound Southeastern platform due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Woolwich Arsenal: No Step Free Access - Step free access is not available to the eastbound Southeastern platform due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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