Status updates

The following disruptions apply to day and night services

Stations

• Station closures
• Arsenal Closure

  Arsenal: Closed - This station is closed due to the unavailability of station staff. Valid tickets will be accepted on local buses.

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• Station information
• Abbey Wood Information

  Abbey Wood - Step free access is not available to the Southeastern/Thameslink platforms due to a faulty lift. Call 0343 222 1234 if you need help planning your journey.

  Abbey Wood: No Step Free Access - Step free access is not available to the Southeastern/Thameslink platforms due to a faulty lift. Call 0343 222 1234 if you need help planning your journey.

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• Blackhorse Road Information

  BLACKHORSE ROAD STATION: From Wednesday 8 January until July 2025, there will no down escalator service to the Victoria line due to planned maintenance works. Please use the fixed staircase to access the platforms.

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• Canary Wharf DLR Station Information

  CANARY WHARF: Station has a reduced down escalator service due to planned maintenance.

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• Canning Town Information

  Canning Town Station: reduced escalator service - there is no down escalator in service to the Jubilee line due to a fault.

  Canning Town Station: Until Spring 2025, there will be a reduced escalator service to/from the Jubilee line and Docklands Light Railway platforms. Please use alternative escalators or the staircase.

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• Chadwell Heath Rail Station Information

  Chadwell Heath: No Step Free Access: Step-free access is not available to the westbound Elizabeth line platform due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Chorleywood Information

  Chroleywood: No step free access - The manual boarding ramps are not in service due to unavailability of staff. Call us on 0343 222 1234 if you need further information.

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• Clapham South Information

  Clapham South Station: reduced escalator service - there is no down escalator in service to the Northern line due to a fault.

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• Cutty Sark (for Maritime Greenwich) DLR Station Information

  Cutty Sark: There are no escalators in service at Cutty Sark until further notice, due to faults on all escalators. During this time, customers are advised to use Greenwich station for an easier journey

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• Deptford Bridge DLR Station Information

  Deptford Bridge: No Step Free Access - Step free access is not available for trains towards Canary Wharf due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Deptford Bridge: No Step Free Access - Step free access is not available for trains towards Canary Wharf due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• East India DLR Station Information

  East India Station: No Up escalator service available to platform 2 (towards Bank/ Tower Gateway).

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• Elm Park Information

  Elm Park: No Step Free Access - Elm Park Station: The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff. Call 0343 222 1234 if you need further help.

  Elm Park: No Step Free Access - Elm Park Station: The mini ramps providing level access between the platforms and the trains are not in service due to unavailability of staff. Call 0343 222 1234 if you need further help.

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• Green Park Information

  GREEN PARK STATION: Until Autumn 2025, no step-free access to/from Jubilee line. Please travel via Westminster and Victoria, using the Victoria line to/from Green Park.

  Green Park: No Step Free Access - Step free access is not available to the Jubilee line due to planned maintenance. Call us on 0343 222 1234 if you need help planning your journey.

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• Hackney Central Rail Station Information

  HACKNEY CENTRAL STATION: Thursday 20, Friday 21 and Saturday 22 March, the lifts will be out of service at this station, including the interchange with Hackney Downs station, while lift maintenance work takes place. Speak to a member of staff or use a Help point for help with your journey. Step-free journeys will not be available to/from the westbound platform. Please use Homerton station instead.

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• Hackney Downs Rail Station Information

  HACKNEY DOWNS STATION: Thursday 20, Friday 21 and Saturday 22 March, the lifts to/from Hackney Central, and the lifts at Hackney Central station will be out of service, while lift maintenance work takes place. Speak to a member of staff or use a Help point for help with your journey.

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• Heron Quays DLR Station Information

  Heron Quays: No Step Free Access - Step free access is not available for trains towards Canary Wharf due to planned maintenance. Call us on 0343 222 1234 if you need help planning your journey.

  Heron Quays: No Step Free Access - Step free access is not available for trains towards Canary Wharf due to planned maintenance. Call us on 0343 222 1234 if you need help planning your journey.

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• Highbury & Islington Information

  Highbury & Islington Station: reduced escalator service - there is no down escalator in service from the ticket hall due to a fault.

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• Highgate Information

  HIGHGATE STATION: The escalator from the ticket hall to Archway Road remains closed for ongoing maintenance works. Exit is via the Priory Gardens or car park exits. You may find it easier to alight from northbound trains at Archway and use bus routes 43 134 234 or N20.

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• Kew Gardens Information

  KEW GARDENS STATION: Step-free platform interchange between platforms requires a 600m journey via street. Use the North End entrance for the westbound platform. Use the Station Approach entrance for the eastbound platform.

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• Langley (Berks) Rail Station Information

  Langley: No Step Free Access - Step free access is not available to the westbound platform (towards Reading) and platform 1 due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Langley: No Step Free Access - Step free access is not available to the westbound platform (towards Reading) and platform 1 due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• London Bridge Information

  LONDON BRIDGE STATION: Please note that step free interchange between the Jubilee and Northern lines is partly at street level, in both directions. Lifts are available between Northern line and Borough High Street entrance then via Borough High Street, St Thomas Street and Joiner Street to the main Underground ticket hall from where lifts are available to/from the Jubilee line.

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• London City Airport DLR Station Information

  London City Airport: reduced escalator service - there is no escalator service to the DLR due to faults.

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• Pontoon Dock DLR Station Information

  PONTOON DOCK STATION: Until March 2025, no lift service towards Bank / Stratford International. Please travel via West Silvertown or London City Airport as necessary, changing to/from Woolwich Arsenal bound services.

  Pontoon Dock: No Step Free Access - Step free access is not available for trains towards Canning Town due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Pontoon Dock: No Step Free Access - Step free access is not available for trains towards Canning Town due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Poplar DLR Station Information

  Poplar: No Step Free Access - Step free access is not available to/from Aspen Way due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Poplar: No Step Free Access - Step free access is not available to/from Aspen Way due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Pudding Mill Lane DLR Station Information

  Pudding Mill Lane: No Step Free Access - Step free access is not available for trains towards Stratford due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Pudding Mill Lane: No Step Free Access - Step free access is not available for trains towards Stratford due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Queens Road Peckham Rail Station Information

  Queens Road Peckham: No Step Free Access - Step free access is not available due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Queens Road Peckham: No Step Free Access - Step free access is not available due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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• Shepherd's Bush (Central) Information

  SHEPHERDS BUSH (CENTRAL LINE) STATION: From Wednesday 19 March until late August, no down escalator. Please take care and hold the handrail as you walk down the central staircase, which has 70 steps. This is while we carry out planned maintenance work on one escalator, to ensure its continued reliability. During this work an 'up' escalator service will be available at all times. To avoid the stairs use these alternative routes, especially if travelling with children or luggage: For eastbound journeys towards central London: use buses 31 or 228 from stop D in the bus station to Holland Park. For westbound journeys towards Ealing Broadway or West Ruislip: use bus 228 from stop A in the bus station to White City.

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• Surrey Quays Rail Station Information

  Surrey Quays station: The doors on the last carriage of trains on the southbound platform will not open due to station improvement work. Please use the front four carriages of the train to board or alight trains.

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• Tower Gateway DLR Station Information

  Tower Gateway: reduced escalator service - there is no down escalator in service from the ticket hall due to a fault.

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• Wembley Central Rail Station Information

  Wembley Central: No Step Free Access - Step free access is not available to the southbound Bakerloo line / Lioness line platform and to the southbound Southern/London Northwestern platform. Call us on 0343 222 1234 if you need further info.

  Wembley Central: No Step Free Access - Step free access is not available to the southbound Bakerloo line / Lioness line platform and to the southbound Southern/London Northwestern platform. Call us on 0343 222 1234 if you need further info.

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• Woolwich Arsenal DLR Station Information

  Woolwich Arsenal: No Step Free Access - Step free access is not available to the eastbound Southeastern platform due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

  Woolwich Arsenal: No Step Free Access - Step free access is not available to the eastbound Southeastern platform due to a faulty lift. Call us on 0343 222 1234 if you need help planning your journey.

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