Fares & tickets

Freedom Passes

If you are 66 or older or have a long-term disability and you live in London, you may be able to get a Freedom Pass. Find out how to apply on the Freedom Pass page on the London Councils website.

Other passes and discounts

For detailed information about fares and tickets, including concessionary travel and the Freedom Pass and 60+ London Oyster photocard, visit our Fares section.

You can use an English National Concessionary Pass on London buses from 09:00, Monday to Friday. You can use the pass anytime on weekends and bank holidays. 

All wheelchair and mobility scooter users travel free on buses and trams. To find out if your scooter is suitable for travel, contact our travel mentoring service.

Companions and carers will have to pay for their travel.

Our station staff will help you when using ticket machines, they will also answer any queries you may have about using your ticket or pass.

Taxi and minicab fares

We set taxi (black cab) fares. The maximum fare payable for a taxi journey will be shown on the taximeter at the end of the journey.

Find out more about typical fares for taxi passengers.

Private hire (including minicab) fares are set by the private hire company but you should always ask for a quote when booking a private hire vehicle.

Complaints about taxi or private hire fares and overcharging should be reported to us so we can investigate them. Details of how to contact us are available here.

Find out about your rights travelling by taxi, minicab or chauffeured vehicle with an assistance dog.